Testimonials

Wedderburn, Harrogate
Mr and Mrs Stanworth

This project was the first time that we've ever undertaken any serious building work. We didn't know where to start when choosing a builder... There are tens of them in the local area and we met with no fewer than 12. Some had Facebook pages, others had websites, some had Google ratings and others were word of mouth. Some of the builders we met with came in with quotes lower than TEC Build, others much higher. One even told us he would buy himself a new van if we chose him so we knew our money wasn't going to be frittered away...! However, we chose TEC Build on two things. 1) on a gut feel based on meeting with Terry, 2) on receiving a detailed quote which was way above what anyone else provided. The second of these things we took for granted that every builder would do, but that's not true. Being able to see all the different parts of the job across tabs on an Excel sheet helped us understand with clarity what we were paying for - from skips for clearing the site, to foundations, roof structure and more. This formed part of our contract sum, and anything above this (so the quote specced for basic doors, and we chose oak doors at extra cost, for example) would be added to the quotation. Rebates were also factored in for items which weren't required (such as downgrading the number of velux windows we opted for). We met with Terry to talk through our project, our concerns and also to answer my curiosities on how certain things would be done. We felt from the outset that Terry was upfront, honest and that he was someone that we could get along with over the next 6 months. We're delighted that we chose TEC Build for our project, which included building a single storey side extension in our driveway, wrapping round the front of the house to also create a porch. This side extension includes a garage accessible from the existing hallway, then a large wetroom and playroom which are both accessible from the old side entrance to the house. The playroom has bifold doors opening out onto the existing patio. Throughout the work, Terry and his team have been polite, friendly and a pleasure to deal with. The work has been completed to a high standard, and where the very occasional issue has arisen (which is inevitable) it has been sorted out quickly. TEC Build brought in their trusted outsourced specialists, such as bricklayers, plumbers, electricians etc. The good thing about this is that they were answerable into Terry, so all the work was carried out to a standard that he is happy to sign off on. It also meant that he would do the organising and chasing round to get people on site at the right time. Two of the smaller things, but no less important, which impressed us were how tidy TEC Build kept the site and also the communication throughout the project. This has been magnified by having landscaping work carried out recently by another company who failed on both of these measures. With having 2 small children it was imperative that the site and entrances were safe and tidy. Terry and his team tidied up every day, created walkways over foundations and used protective sheeting/zip doors where necessary to keep mess to a minimum. Communication was also excellent throughout. I have a keen interest in DIY/woodwork and general building, and Terry took time out to talk through different aspects of the job, techniques etc as we went along. He presented us with options where a choice was required (instead of ploughing on without asking us), and where problems arose (such as with tiles which were 1mm out) he also came to us with a solution at the same time. We would wholeheartedly recommend TEC Build to anyone carrying out an extension project.

tec build langcliffe testimonial

Langcliffe Avenue, Harrogate
Mr and Mrs Corner

Having tendered for builders we chose TEC build to build our new house in our garden.
We have been very happy with the result and with Terry’s on going support with inevitable snags. Terry worked closely with us, our architect and structural engineer to try to make the whole process as painless as possible. His team were efficient and helpful, a pleasure to have working in such close proximity. The finished article has pleased, not only us, but our neighbours and those passing. We receive many complements. We would be happy to recommend Terry Payne

tec build darley testimonial

Darley
Mrs Newbury

After doing extensive research and meeting many builders, it became apparent that Terry and his team at TEC Build were far more professional and more competent in their ability. There quotes were detailed and easy to understand. Terry talked me through each stage so then it didn’t seem as daunting. I was able to meet with previous clients which re-assured me, and showed that they had a proven track record of producing good standard builds. The standard of work and knowledge of expertise were invaluable, and the contacts that were given helped me save time and money. Terry and his team were friendly professional and tidy throughout the whole process. and I would happily recommend to others.

tec build westcliffe testimonial

Westcliffe Avenue, Harrogate
Mr and Mrs Rayfield

We are delighted with the end results- you have made a beautiful, 5 bedroom house out of a tumbled down bungalow in barley 6 months. Without a doubt, the greatest achievement was getting this done within the timescale we had to work to. There were occasions that we felt our timescale was unrealistic but to your credit, you reassured us it could be done and the job was completed exactly as you said. We recognise your efforts in scheduling each stage of the works and it took a great deal of stress from us as family to know that you were making such great endeavours to meet our deadline. On such a big contract, there will always be points of difference but through your monthly update meetings and regular site meetings, we were kept well informed of any difficulties or specification changes. Your attention to detail has created the comfortable home we have now. Please convey our thanks to Simon and to Kev for the many hours hard work they put in and the enthusiasm that they conveyed for the project. We do wish you all the best for the future growth of your business. Kind regards

Rutlands Road, Harrogate
Mr Hirst

We commissioned Terry Payne and his company TEC Build to carry out a full refurbishment of our recently acquired property. On selecting them Mr Payne gave us a full cost analysis of the project, they call a bill of quantities and a build programme; on top of this they even suggested a small works contract could be entered to give us some comfort as the company was new to us. And also, a warranty through the federation of master builders. During the work Mr Payne had shown a concern to involve us at every stage to ensure we were completely satisfied with the work and how their employees conducted themselves. He was available at hand whenever we requested it, and has shown us that even a small renovation as ours was, would receive the same professional approach that all their work does. We were completely happy with the finished project. The respect and professionalism that Terry and his team has shown to us throughout our short relationship so far, is a far cry from the horror stories you hear all the time about builders. We will certainly use them for future work and we are sure to keep in contact as we have built a personal relationship beyond that of a customer employee relationship. Kind regards

Christ Church Oval
Mr Miller

We have been extremely pleased with the entire build process. Terry developed a work schedule linked to a payment schedule and sat down with us to review it. No other builder did that. His initial quote also came complete with questions to ask of potential builders in order to be sure of what you were getting. No other builder did that. When we had further questions, Terry came back to the house and answered our questions to our satisfaction. He continued to have regular scheduled meetings and impromptu discussions in order to answer any questions and assist us in any way possible. The company have displayed competence in the build process. Perhaps the best compliment I could give would be to use them in a future build. I assure you they would be the first company I contact. Perhaps the next best compliment would be to recommend them to friends… I’ve already recommended them to two. Sincerely

Franklin Road, Harrogate
Mrs Stephens

Dear Terry, Thank you again for doing such a wonderful job on our kitchen project. From the first phone call to the finished product you have been professional, honest, reliable and totally committed to providing un matched customer service in the building trade. We initially decided against hiring a builder due to a terrible experienced we had with a different contractor 3 years ago. We began on our own, and before long realised the job was too big to carry out on a part-time basis. I started to ask around to see if anyone I knew could recommended a reputable builder; and found that practically every person I spoke with had similar horror stories to what we went through in the past and had altogether sworn off making changes to their homes. Thank goodness, several people I spoke with had successful project to speak of, and they all recommended TEC Build for quality of work and dependability. And on those referrals, we met with you and happily accepted your bid for the demolition and rebuild of our kitchen.